Episodes
Monday Jun 19, 2023
Episode 89 - Why You Need to Care About Risk Communications - Oliver Schmidt
Monday Jun 19, 2023
Monday Jun 19, 2023
On this week’s episode of the podcast, I want to challenge you to look at something a little differently. We all understand risk and we understand crisis communications. But have you given much thought to risk communication?
Hello everyone and welcome to episode 89 of the Resilient Journey podcast presented by the Resilience Think Tank. This week I’m joined by an expert in strategic communications and crisis management – Oliver Schmidt. Oliver is President and CEO of C4CS.
In this week’s episode – Oliver and I discuss how management’s view of a crisis might be analytical and the public’s view is emotional and why effective communication is required.
Oliver walks us through his six rules for effective risk communication and it’s worth the listen.
The Resilient Journey podcast is a Resilience Think Tank production.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
Monday Jun 12, 2023
Monday Jun 12, 2023
Music plays a large part in this week’s episode of the Resilient Journey, so I will quote an old Three Dog Night song that says, “One is the loneliest number that you’ll ever do. Two can be as bad as one, it’s the loneliest number since the number one.”
Hello everyone and welcome to episode 88 of the Resilient Journey podcast presented by the Resilience Think Tank. This week I’m pleased to be joined by the three other Managing Partners of the Resilience Think Tank, James Green, Lisa Jones and Milena Maneva.
This is another fun episode as we talk about the importance of being connected, the attributes of a resilient leader and I ask each one what song they would choose to be played when they walk into a room.
We’ll talk about a sense of community and why emotional intelligence matters.
The Resilient Journey podcast is a Resilience Think Tank production.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
Monday Jun 05, 2023
Episode 87 - I’ve Met My Match - Yoyo Hamblen
Monday Jun 05, 2023
Monday Jun 05, 2023
Okay, let’s see if we understand how podcasts work. I have a guest on – I ask them questions, they answer the questions, we spin off into follow up chatter and the whole thing works perfectly. Until today. This week’s guest has turned the tables on me.
Hello everyone and welcome to episode 87 of the Resilient Journey podcast presented by the Resilience Think Tank. This week, I've my my match as I’m joined by my new friend Yolanda – Yoyo Hamblen.
The wheels fell off this week’s episode before I asked my first question as Yoyo told me that she really didn’t like to be interviewed. And since she has her own podcast, she decided to interview me back during the same interview. All of that said, it’s entertaining and valuable as we talk about resilience, mental health and the importance of community.
I’m not sure what else to say – have a listen. This is Yoyo Hamblen.
The Resilient Journey podcast is a Resilience Think Tank production.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
Tuesday May 30, 2023
Episode 86 - Leadership in Resilience
Tuesday May 30, 2023
Tuesday May 30, 2023
When I say the word “leader” or “leadership” what comes to mind? Or, maybe more importantly WHO comes to mind? Many of us have had that one great leader that inspires our confidence and trust. But the question is – what makes a great leader?
Hello everyone, welcome to episode 86 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by four individuals who have come on the podcast to talk about leadership.
I’m joined by Sean Vanslyke, Steve Strout, Alexandra Hoffmann and Tina Klaskala as we talk about leadership qualities, passion and leading in male dominated industries.
We’ll talk about the difference between a manager and a leader and why you need to never quit learning.
Remember, the Resilience Journey is now ad free, so give some love to the Resilience Think Tank.
The Resilient Journey podcast is a Resilience Think Tank production.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
Monday May 22, 2023
Monday May 22, 2023
Hey resilience people, tell me if this sounds familiar. Programs that aren’t mature, assessing and building roadmaps. Executing the roadmaps with small teams and few resources. What if I told you this is life in the cyber world too?
Hello everyone, welcome to episode 85 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by cybersecurity advisor Michael Perdunn as we continue to pull back the veil between the cyber and resilience worlds.
In this week’s episode, Michael explains what goes on over in the cyber world, the importance of including multiple disciplines – including resilience in your cyber response.
And at near the end of the episode Michael explains how artificial intelligence could be our worst nightmare when it comes to phishing and other exploits.
Remember, the Resilience Journey is now ad free, so give some love to the Resilience Think Tank.
The Resilient Journey podcast is a Resilience Think Tank production.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
Monday May 15, 2023
Episode 84 - Ask a World-Class CISO, Greg Rogers
Monday May 15, 2023
Monday May 15, 2023
One of the things that the Resilience Think Tank is focused on, is helping our colleagues expand their knowledge into disciplines that are associated with resilience. Cyber is one of those disciplines. And who better to learn from than a world-class CISO.
Hello everyone, welcome to episode 84 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by Chief Information Security Officer Greg Rogers.
In this week’s episode, I ask questions that my clients are always asking me. Does paying ransom make you a more likely target in the future? How often do decryption keys actually work? And when it comes to the role of the CISO – is that a technical position or a leadership role?
Greg explains exactly what keeps him up at night.
The Resilient Journey podcast is a Resilience Think Tank production.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
Monday May 08, 2023
Episode 83 - The Archetypes of Resilience: Paula Fontana
Monday May 08, 2023
Monday May 08, 2023
Are you an idea person? Do you like to work with others? Would you rather work alone? Are you innovative? I guess what I’m asking is, what archetype are you?
Hello everyone, welcome to episode 83 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by Global Vice President of Marketing for Iluminr, Paula Fontana.
In this week’s episode, Paula talks about the different personas or “archetypes” in the resilience industry and how we can develop tools that can help us connect with each other more effectively.
Understanding what makes your organization tick and what’s important to your co-worker can go a long way to being more effectively in the delivery of your services. And did Paula really say that I’m her favorite? You’ll have to listen to find out.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
Monday May 01, 2023
Episode 82 - The Shift in Cyber Insurance - Kaitlin Upchurch
Monday May 01, 2023
Monday May 01, 2023
If I told you that you were responsible for coordinating the annual renewal of your organization’s cyber insurance policy, you might scream and run for the door. It’s been a hard market. But, it seems like all of that is changing.
Hello everyone, welcome to episode 82 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by Kaitlin Upchurch, Cyber & Technology Practice Leader for Lockton.
In this week’s episode, Kaitlin talks about the shift that is occurring in the cyber insurance market.
We talk about how organizations have improved their response to a cyber incident.
And we look at the hoops that organizations have to jump through to get insurance – from two completely different perspectives. And…you’ll have to listen to find out which one of us is right!
The Resilient Journey is now ad free, so be sure to give some love to the Resilience Think Tank for sponsoring this podcast.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
Monday Apr 24, 2023
Episode 81 - Active Attacker, This is Life Now - Carine Thorkelson
Monday Apr 24, 2023
Monday Apr 24, 2023
There was a shooting recently at a shopping mall closest to my home. This is the mall that I took my kids to when they were little. The following morning my daughter texted me with the news of the shooting. Her message was, “Happy Easter, this is life now.”
Hello everyone, welcome to episode 81 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by emergency management and business continuity thought leader Carine Thorkelson.
In this week’s episode, Carine and I talk about how important it is for you to consider active attackers and acts of violence in your business continuity and crisis management program. We talk about good practices for Run, Hide and Fight and the value of appointing staff to interact with law enforcement.
As my daughter said, this is life now. And your resilience program better being paying attention. What can you learn from this episode? Let’s find out.
The Resilient Journey is now ad free, so be sure to give some love to the Resilience Think Tank for sponsoring this podcast.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
Monday Apr 17, 2023
Episode 80 - The Value of a Good Industry Profile - Lisa Jones
Monday Apr 17, 2023
Monday Apr 17, 2023
Whether you’re new to the resilience industry or a seasoned old pro like me, we all have one thing in common. We have a brand, an industry profile. And on today’s episode we’re going to talk about how growing your brand can improve your career.
Hello everyone, welcome to episode 80 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by one of the hottest names in resilience – Lisa Jones!
In addition to being one of the managing partners of the Resilience Think Tank, Lisa is a popular conference speaker, frequent webinar host, chapter leader for the BCI US and she sits on the editorial advisory board for DRJ.
I chat with Lisa about the value of growing your profile, how to break in to presenting at conferences and the boost it can bring to your career.
The Resilient Journey is now ad free, so be sure to give some love to the Resilience Think Tank for sponsoring this podcast.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.