Episodes

Monday Apr 29, 2024
Episode 131 - Change is Constant, Play to Your Strengths with Russell Harvey
Monday Apr 29, 2024
Monday Apr 29, 2024
John F Kennedy said, “Change is the law of life> And those who look only to the past or present are certain to miss the future.” Today’s guest puts it this way, “Change is constant”. So how does this apply to us? Stick around and find out.
Hello everyone and welcome to episode 131 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week, Mark isn’t joined by “A” resilience coach – he is joined by “THE” resilience coach – Russell Harvey.
Russell and Mark talk about VUCA – and how our world is Volatile, Uncertain, Complex and Ambiguous – but that we need to have Vision, Understanding, Clarity and Agility.
Russell encourages us to play to our strengths – and he says that our homework coming out of this will be to go away and do more of the things we love.
This episode is full of curiosity and optimism.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Monday Apr 22, 2024
Episode 130 - Red Lights are Flashing! - Regina Phelps
Monday Apr 22, 2024
Monday Apr 22, 2024
This is part two of our special polycrisis podcast event. And it’s packed full of information that will make your resilience program better. The real question that we’re answering today is “What does all of this have to do with you”?
Hello everyone and welcome to a very special episode 130 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week, Mark is joined by resilience legend Regina Phelps.
Regina and Mark continue the conversation about polycrisis, the failing infrastructure and why you should care.
Regina says that we as resilience professionals don’t dig deep enough into world news and the way we sell ourselves in this profession is deeply flawed. She talks about the need for each of us to have situational awareness and be a bit more assertive.
This is a fast-paced, full circle conversation about polycrisis – and you don’t want to miss it.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Monday Apr 15, 2024
Episode 129 - The Climate Is (Already) Changing - Staci Saint-Preux
Monday Apr 15, 2024
Monday Apr 15, 2024
Hey, how’s the weather? Do you think it will rain? Is it hot enough for you? You know, it’s not the heat, its the humidity. Everywhere you turn, people are talking about the weather. The thing is – everyone talks about the weather, but nobody does anything about it.
Hello everyone and welcome episode 129 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we are pleased to welcome Staci Saint-Preux to the Resilient Journey as we begin a two-part polycrisis podcast event. Mark and Staci talk about climate change, severe weather and even tacos!
Climate change is an active player in the polycrisis world. Staci explains the impact that severe weather could have on your supply chain. She adds that our infrastructure isn’t equipped to handle the weather that’s coming.
And yes, she says it’s time for those of us in the resilience industry to do something about it. We can start by preparing for the weather we are already experiencing.
There’s even a weather-related conversation about tacos and the 2024 Atlantic hurricane season that you won’t want to miss.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Monday Apr 08, 2024
Episode 128 - BC to ERM: "You Complete Me" - with Erick Anez
Monday Apr 08, 2024
Monday Apr 08, 2024
Several years ago, author Tom Peters asked this question: If there is one thing that you could change – that would fundamentally improve the way you do business, what would it be? On this week’s episode, we’re offering you one very important suggestion.
Hello everyone and welcome episode 128 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week Mark is joined by Erick Anez who says that he had done business continuity for years but always felt like something was missing. It wasn’t until he got into risk management that business continuity seemed to feel complete.
Erick explains that as practitioners we need to embrace adaptability and flexibility in order to build a program that resonates with our leadership team. He talks about the one thing you may want to do that could fundamentally improve your practice, and that is – really knowing the business.
According to Erick – it’s our responsibility to do so.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Monday Apr 01, 2024
Episode 127 - An Interview with AI, About AI - Microsoft CoPilot
Monday Apr 01, 2024
Monday Apr 01, 2024
Everywhere you turn, someone is talking about AI. Some complain that AI will make people lazy. Can AI be trusted? What about the ethical concerns of using AI? Well this week’s guest has a pretty good grip on the subject.
Hello everyone and welcome episode 127 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we’re doing something different as we welcome Microsoft’s Co-Pilot to the podcast.
You heard me right. This week we are interviewing AI itself. You want to learn about AI…ask AI.
The conversation goes beyond the theoretical use of AI. Mark and Co-Pilot talk about how AI can assist YOU in your business continuity program and provide real life examples of how some companies are using AI to improve resilience.
Co-Pilot offers sound advice on how to start using AI, what to we aware of – and see if Co-Pilot can answer our iconic question about picking walk up music.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Monday Mar 25, 2024
Episode 126 - Mind the Gap; Generational Mindsets with Steph McCluskey
Monday Mar 25, 2024
Monday Mar 25, 2024
What type of work environment inspires you? Do you prefer hierarchy or freedom? Boundaries or openness? Tradition or blazing new trails? People approach the workplace differently – the challenge is: how do you navigate those differences?
Hello everyone and welcome episode 126 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we welcome Steph McCluskey to the podcast.
Steph and Mark leverage their presentation from DRJ Spring to talk about working across different mindsets that we find in today’s workforce.
They talk about the importance of respecting other points of view, and how to embrace integration and collaboration.
Steph explains how to surround yourself with people who will help you build a mindset of growth, learning and curiosity.
Whether you’re about to retire or just new to the industry, this episode will help you bridge the gap between different mindsets and rejuvenate your career.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Monday Mar 18, 2024
Monday Mar 18, 2024
Imagine this: you step into the elevator, heading to your office. As the doors close, you find yourself face-to-face with the CEO, who asks about your business continuity program. You have just 30 seconds to deliver the perfect elevator pitch. What do you say?
Hello everyone and welcome episode 125 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we welcome back a friend of the podcast – Jason Hoss.
Jason and Mark have a conversation about building the perfect elevator pitch including:
- avoiding jargon,
- building a connection with the individual
- and how the term “resilience” can be a secret weapon in sharing your pitch.
They offer advice about not using words that send the wrong message
and even how to exploit the conversation for your own good.
They even offer free drinks at DRJ Spring? What’s going on here???
Let’s build the perfect elevator pitch for resilience professionals…
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Monday Mar 11, 2024
Monday Mar 11, 2024
Does moving your systems to the cloud eliminate the need for a disaster recovery strategy? Is it accurate that high availability renders DR obsolete? This episode of the Resilient Journey has a bit of a MythBusters vibe to it. Let’s talk about IT DR.
Hello everyone and welcome episode 124 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we’re joined by David Hall, Disaster Recovery Architect for the City of Tulsa.
David explains the connectivity between business continuity and disaster recovery, and the need for developing a completely fleshed-out backup strategy.
David and Mark talk about ways to interact with our IT partners and how to translate tech-speak into language anyone can understand…and be sure to listen until the end as David drops a nugget about how to approach IT to get the conversation started.
This is a good one – let’s check it out.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Monday Mar 04, 2024
Monday Mar 04, 2024
Maybe your organization isn’t in a regulated industry. Maybe you don’t think operational resilience is something that applies to you. But what if we told you that some of the principles of “OR” can still be used to improve your program?
Hello everyone and welcome episode 123 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we’re joined by Gillian Catalano, Senior Director of Enterprise Resilience Risk for RBC.
This week, Gillian and Mark talk about business continuity and operational resilience in the financial sector and how those principles can be effective in your organization regardless of its size or industry.
Gillian explains how threats and risks related to technology recovery, 3rd parties, and geo-political matters are shaping the strategies of their resilience program.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Monday Feb 26, 2024
Monday Feb 26, 2024
What comes to mind when you think of spring? Warmer weather? March Madness? Spring training? Warming up your golf swing? Well, all of those are fine answers – but for many the thought of spring means the beginning of conference season.
Hello everyone and welcome episode 122 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we’re joined by Bob Arnold, President of Disaster Recovery Journal and the emcee for DRJ Spring 2024 – Lisa Jones.
Lisa and Bob talk about the evolution of the world’s best resilience conference. Lisa talks about what attracted her to accept the role of emcee and how DRJ has paved the way for many in our organization.
They share the value of networking and offer tips for getting the most out of the conference and we talk about the partnership between DRJ and the Resilience Think Tank.