The Resilient Journey
Episode 54 - BC Jobs, Burn Out and Quiet Quitting with Cheyene Marling

Episode 54 - BC Jobs, Burn Out and Quiet Quitting with Cheyene Marling

September 12, 2022

As resilience professionals we spend time each day thinking about and working to make sure our organizations are able to withstand a disruption. But, do we give the same consideration to our own careers?

Hello everyone, welcome to episode 54 - as the Resilience Think Tank presents the Resilient Journey podcast!  Today I’m joined by industry leader, hiring and data research pro Cheyene Marling.

This week Cheyene and I cover everything from how to prepare for a day you hope never happens, quiet quitting – from a couple of different points of view and what the business continuity and resilience industry looks like right now.

  • Is it time to make a move?
  • What about remote working?
  • How are salaries doing in our industry?

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Learn more about the Resilience Think Tank here.

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

Episode 53 - Female Leadership in a Male Dominated Industry - Tina Klaskala

Episode 53 - Female Leadership in a Male Dominated Industry - Tina Klaskala

September 6, 2022

Sometimes a small investment of time can reap huge benefits. Taking a few minutes to reflect gratitude or to work out, or to listen to today’s guest drop some solid advice for being successful at work.

Hello everyone, welcome to episode 53 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I have some excellent advice for everyone.

My guest this week has her roots in homeland security and has transitioned to the private sector in various roles related to resilience and crisis management. I’m joined by Tina Klaskala and we’re talking what it takes to successfully lead as a woman working in a male dominated industry. Listen as Tina and I discuss:

  • Why it’s time to flip the script
  • The importance of being committed and tenacious
  • How to be your authentic self, even though you’re imperfect

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Learn more about the Resilience Think Tank here.

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

Episode 52 - Threat Monitoring, Left of Boom -  with Pete O’Dell

Episode 52 - Threat Monitoring, Left of Boom - with Pete O’Dell

August 29, 2022

When I was a little kid and I had to race my big brother, I’d ask for a head start so that I had a fighting chance. Well, think about how valuable it would be if you could get a head start when responding to a crisis.

Hello everyone, welcome to episode 52 - as the Resilience Think Tank presents the Resilient Journey podcast!

Today we celebrate 52 weekly episodes! The end of our first year!

My guest this week is Pete O’Dell, CEO of Swan Island Networks and we’re talking about threat monitoring.

Listen as Pete and I discuss:

  • The benefits of not flying blind
  • What it means to be “left of boom”
  • The value of integrating technology and process
  • Risk identification and response best practices

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Learn more about the Resilience Think Tank here.

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

Episode 51 - The Next Generation of Resilience, Lisa Jones & Milena Maneva

Episode 51 - The Next Generation of Resilience, Lisa Jones & Milena Maneva

August 22, 2022

Welcome to the resilient journey podcast. Today we start a new 20-minute format to make the podcast easier to listen to. And today, I turn the reigns of the podcast over to two co-founders of the Resilience Think Tank.

Hello everyone, welcome to episode 51 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I turn the show over to Resilience Think Tank co-founder Lisa Jones who interviews Milena Meneva. Their conversation: The next generation of resilience professionals.

Listen as Lisa and Milena discuss:

  • How a disruption kick started Milena’s own resilient journey
  • The value of networking, listening to podcasts and webinars
  • How stepping out of your comfort zone can propel your career
  • And the best career advice you can receive

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Learn more about the Resilience Think Tank here.

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

Episode 50 - 7 Crisis Management Takeaways from the Boston Marathon Bombing with John Petrozzelli

Episode 50 - 7 Crisis Management Takeaways from the Boston Marathon Bombing with John Petrozzelli

August 15, 2022

Today, we’re going back to April of 2013. To Boston. To the Marathon.

Hello everyone, welcome to episode 50 - as the Resilience Think Tank presents the Resilient Journey podcast! This week I am joined by former FBI Analyst John Petrozzelli who was an intelligence analyst leading a team in the forensic investigation of the Boston Marathon bombing.

Listen as John and I talk about his investigation into the digital lives of the terrorists, as we identify seven key crisis management takeaways including:

  • The importance of building relationship before the crisis
  • Why you need to challenge your assumptions
  • Why cyber and forensics may come into play even during a non-cyber incident
  • The reality of trauma affecting those managing the crisis

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Learn more about the Resilience Think Tank here.

Connect with John here.  

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

Episode 49 - The Value of Crisis Management Software with Chris Britton

Episode 49 - The Value of Crisis Management Software with Chris Britton

August 8, 2022

There is a term that people use to describe what your mind does at time of crisis. Some do it more than others. More seasoned professionals hardly do it at all. The term is fog of war and the goal to is reduce it.

Hello everyone, welcome to episode 49 - as the Resilience Think Tank presents the Resilient Journey podcast! This week we continue our conversation about software as I’m joined by Chris Britton, Co-founder of RockDove Solutions.

Listen as Chris and I talk about how using crisis management software can reduce the fog of war. We also discuss:

  • The importance of having a complete view of your operation
  • The value of bringing people together during a crisis
  • Techniques for improved stakeholder communications
  • And…why you should be thinking about specific scenarios as you develop playbooks.

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Learn more about the Resilience Think Tank here.

Connect with Chris here.  

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

Episode 48 - BC Software - with Marie-Helene Primeau & Senad Cehajic

Episode 48 - BC Software - with Marie-Helene Primeau & Senad Cehajic

August 1, 2022

There are times where going old school is perfectly acceptable. I love a good charcoal barbecue, or listening to jazz on vinyl. But when it comes to business continuity management – the old tools just don’t cut it.

Hello everyone, welcome to episode 48 - as the Resilience Think Tank presents the Resilient Journey podcast! This week I’m joined by Marie-Helene Primeau, Executive Vice President at Premier Continuum and Senad Cehajic, Director of Business Continuity and Corporate Security at OMERS. And this week, we’re talking about BCM Software.

Listen as Marie and Senad share two perspectives of BCM software, one as the service provider and the other as the customer. We discuss:

  • The advantages of using software to manage your BC program
  • Some misconceptions about using software
  • Must have features
  • Ways to justify the expense to senior leaders

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Learn more about the Resilience Think Tank here.

Connect with Premier Continuum here.

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

Episode 47 - The Next Generation of Resilience Professionals - James Green

Episode 47 - The Next Generation of Resilience Professionals - James Green

July 18, 2022

I’ve been in the business continuity and resilience industry for over 20 years and I still make it a point to be like a sponge and try to learn something new every day. That approach is even more critical for those who are new to the industry.

Hello everyone, welcome to episode 47 - as the Resilience Think Tank presents the Resilient Journey podcast! My guest this week is friend, and co-conspirator James Green.

Listen as James introduces the spotlight of the Resilience Think Tank in Q3 of 2022 – The Next Generation of Resilience Professionals. James and I cover:

  • 5 things that new professionals can do to broaden their horizons
  • Why it’s okay to change your point of view
  • The value of taking a long-term view of life and your career

And it wouldn’t be an interview with James Green if there wasn’t a controversial moment.

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Learn more about the Resilience Think Tank here.

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

Episode 46 - Protecting Your Company’s Reputation in a Crisis - With Larry Walsh

Episode 46 - Protecting Your Company’s Reputation in a Crisis - With Larry Walsh

July 11, 2022

I want you to picture yourself in a long hallway. On the walls, as far as you can see, there are pictures. Framed photographs of organizations entrenched in a public crisis. I’m curious, what companies come to mind?

Hello everyone, welcome to episode 46 - as the Resilience Think Tank presents the Resilient Journey podcast! This week I’m joined by Larry Walsh, Vice Chairman of the Hawthorn Group a public affairs firm that has been helping organizations for over 30 years.

More and more issues are playing out in the public arena – and dragging corporations into them.  A crisis can damage a company’s reputation. Larry gives us some great insights including:

  • That what CAN be known, WILL be known
  • When you should respond to negative comments on social media
  • That values are the foundation of a company’s reputation

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Learn more about the Resilience Think Tank here.

Connect with The Hawthorn Group here.

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

Episode 45 - Personal Preparedness as Part of Your Resilience Strategy - with Bob Keller

Episode 45 - Personal Preparedness as Part of Your Resilience Strategy - with Bob Keller

July 5, 2022

I have been doing business continuity and resilience a long time and I’m going to admit something to you. This week’s guest introduces a concept that I have almost completely overlooked throughout my career. Personal preparedness as part of a resilience strategy.

Hello everyone, welcome to episode 45 - as the Resilience Think Tank presents the Resilient Journey podcast!

This week I’m joined by Bob Keller. I saw Bob speak at a conference recently and knew he was the perfect guest for the podcast. Listen as Bob explains:

  • That corporations need to consider the human element of their continuity plans
  • Why we need to push personal preparedness as part of the BCM program
  • The fact that the business is only as resilient as their plan – but the plan is only as effective as the people who run it!

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Learn more about the Resilience Think Tank here.

Connect with Bob here.

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

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