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It’s my goal to explore some of the biggest issues facing organizations today and chat with industry leaders about ways we can all be more resilient.
Episodes
Monday Aug 22, 2022
Monday Aug 22, 2022
Welcome to the resilient journey podcast. Today we start a new 20-minute format to make the podcast easier to listen to. And today, I turn the reigns of the podcast over to two co-founders of the Resilience Think Tank.
Hello everyone, welcome to episode 51 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I turn the show over to Resilience Think Tank co-founder Lisa Jones who interviews Milena Meneva. Their conversation: The next generation of resilience professionals.
Listen as Lisa and Milena discuss:
- How a disruption kick started Milena’s own resilient journey
- The value of networking, listening to podcasts and webinars
- How stepping out of your comfort zone can propel your career
- And the best career advice you can receive
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
Monday Aug 15, 2022
Monday Aug 15, 2022
Today, we’re going back to April of 2013. To Boston. To the Marathon.
Hello everyone, welcome to episode 50 - as the Resilience Think Tank presents the Resilient Journey podcast! This week I am joined by former FBI Analyst John Petrozzelli who was an intelligence analyst leading a team in the forensic investigation of the Boston Marathon bombing.
Listen as John and I talk about his investigation into the digital lives of the terrorists, as we identify seven key crisis management takeaways including:
- The importance of building relationship before the crisis
- Why you need to challenge your assumptions
- Why cyber and forensics may come into play even during a non-cyber incident
- The reality of trauma affecting those managing the crisis
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Connect with John here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
Monday Aug 08, 2022
Monday Aug 08, 2022
There is a term that people use to describe what your mind does at time of crisis. Some do it more than others. More seasoned professionals hardly do it at all. The term is fog of war and the goal to is reduce it.
Hello everyone, welcome to episode 49 - as the Resilience Think Tank presents the Resilient Journey podcast! This week we continue our conversation about software as I’m joined by Chris Britton, Co-founder of RockDove Solutions.
Listen as Chris and I talk about how using crisis management software can reduce the fog of war. We also discuss:
- The importance of having a complete view of your operation
- The value of bringing people together during a crisis
- Techniques for improved stakeholder communications
- And…why you should be thinking about specific scenarios as you develop playbooks.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Connect with Chris here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
Monday Aug 01, 2022
Monday Aug 01, 2022
There are times where going old school is perfectly acceptable. I love a good charcoal barbecue, or listening to jazz on vinyl. But when it comes to business continuity management – the old tools just don’t cut it.
Hello everyone, welcome to episode 48 - as the Resilience Think Tank presents the Resilient Journey podcast! This week I’m joined by Marie-Helene Primeau, Executive Vice President at Premier Continuum and Senad Cehajic, Director of Business Continuity and Corporate Security at OMERS. And this week, we’re talking about BCM Software.
Listen as Marie and Senad share two perspectives of BCM software, one as the service provider and the other as the customer. We discuss:
- The advantages of using software to manage your BC program
- Some misconceptions about using software
- Must have features
- Ways to justify the expense to senior leaders
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Connect with Premier Continuum here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
Monday Jul 18, 2022
Monday Jul 18, 2022
I’ve been in the business continuity and resilience industry for over 20 years and I still make it a point to be like a sponge and try to learn something new every day. That approach is even more critical for those who are new to the industry.
Hello everyone, welcome to episode 47 - as the Resilience Think Tank presents the Resilient Journey podcast! My guest this week is friend, and co-conspirator James Green.
Listen as James introduces the spotlight of the Resilience Think Tank in Q3 of 2022 – The Next Generation of Resilience Professionals. James and I cover:
- 5 things that new professionals can do to broaden their horizons
- Why it’s okay to change your point of view
- The value of taking a long-term view of life and your career
And it wouldn’t be an interview with James Green if there wasn’t a controversial moment.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
Monday Jul 11, 2022
Monday Jul 11, 2022
I want you to picture yourself in a long hallway. On the walls, as far as you can see, there are pictures. Framed photographs of organizations entrenched in a public crisis. I’m curious, what companies come to mind?
Hello everyone, welcome to episode 46 - as the Resilience Think Tank presents the Resilient Journey podcast! This week I’m joined by Larry Walsh, Vice Chairman of the Hawthorn Group a public affairs firm that has been helping organizations for over 30 years.
More and more issues are playing out in the public arena – and dragging corporations into them. A crisis can damage a company’s reputation. Larry gives us some great insights including:
- That what CAN be known, WILL be known
- When you should respond to negative comments on social media
- That values are the foundation of a company’s reputation
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Connect with The Hawthorn Group here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
Tuesday Jul 05, 2022
Tuesday Jul 05, 2022
I have been doing business continuity and resilience a long time and I’m going to admit something to you. This week’s guest introduces a concept that I have almost completely overlooked throughout my career. Personal preparedness as part of a resilience strategy.
Hello everyone, welcome to episode 45 - as the Resilience Think Tank presents the Resilient Journey podcast!
This week I’m joined by Bob Keller. I saw Bob speak at a conference recently and knew he was the perfect guest for the podcast. Listen as Bob explains:
- That corporations need to consider the human element of their continuity plans
- Why we need to push personal preparedness as part of the BCM program
- The fact that the business is only as resilient as their plan – but the plan is only as effective as the people who run it!
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Connect with Bob here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
Monday Jun 27, 2022
Monday Jun 27, 2022
If I’m 100% honest, I don’t know why cheerleaders have to spell everything. “Be aggressive. B-E aggressive.
B-E A-G-G-R-E-S-S-I-V-E. What’s the point?
Hello everyone, welcome to episode 44 - as the Resilience Think Tank presents the Resilient Journey podcast! This week I’m joined by Michele Turner. Michele is going to spell for us today as she walks us through her methodology for business continuity program development.
This is based on Michele’s latest book Lessons Learned: Short Stories of Continuity and Resilience.
As we work our way through the word “PARSE”, we will discuss:
- Tips if you’re having trouble getting executive level support
- Making sure your program demonstrates VALUE
- The use of Risk Assessments
- How sometimes we need to slow down to speed up
- Why it’s important for you to have a personal career strategy
- How our unique view of the organization can help develop resilience strategies
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Connect with Michele here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
Monday Jun 20, 2022
Monday Jun 20, 2022
Tabletops, functional exercises. We’ve run them and have a pretty good idea of what to do. When you think about running an exercise, you might feel like you know all there is to know. What if I said I could teach you something new?
Hello everyone and welcome as the Resilience Think Tank presents the Resilient Journey Podcast. Welcome to episode 43. This week I’m joined by Lester Chng, former naval officer and head of Cyber and Crisis Security Exercise Management at Bank of Montreal. In this episode you’re going to learn something new about exercising.
Today we discuss:
- How to leverage exercising to enhance our operational resilience
- How to use drills as part of effective exercises
- What do we mean by exercise workshops?
The bottom line is – we are going to make a positive impact on the way we think about exercising.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Connect with Lester here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
Monday Jun 13, 2022
Monday Jun 13, 2022
When you think of the great resignation, what do you imagine? Do you picture mid to upper level executives switching jobs?
What about minimum wage earners? Do you think about them? What about the anti-work movement? How can that affect your organization’s resilience?
Hello everyone and welcome as the Resilience Think Tank presents the Resilient Journey Podcast.
Welcome to episode 42. This week I’m going to speak about the anti-work movement and:
- How staffing shortages are affecting the service industry
- How minimum wage jobs are likely to affect your supply chain
- Why staffing shortages matter
- And a couple of things you can be looking out for within your own organization.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.